Privacy Policy

1. Overview

Lukspeed ("we", "our", "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our services.

Lukspeed processes performance, cycling, biometric, and equipment-related data to provide efficiency, aerodynamics, biomechanics, and stability insights.

This Privacy Policy complies with GDPR (EU), CCPA (California), Colombian Habeas Data Law, and global best practices for data protection.

2. Information We Collect

2.1. Data You Provide

• Email address, name, account information
• Bike measurements, fit data, equipment information
• Preferences, settings, optional profile details

2.2. Ride & Sensor Data

When you connect Strava or upload .fit/.gpx files:

• Power, cadence, HR, speed, GPS
• Environmental data
• Equipment metadata
• Session timestamps and device information

2.3. Automatically Collected Data

• IP address
• Device and browser information
• Cookies and analytics information
• Crash logs and diagnostics

3. How We Use Your Data

We use your data to:

• Provide cycling performance analytics
• Calculate efficiency, CdA estimates, stability patterns
• Generate FitAI recommendations
• Improve algorithms and overall service quality
• Ensure platform security
• Communicate product updates or critical notices

We never sell personal data.

4. Legal Basis for Processing (GDPR)

• Consent
• Legitimate interest
• Contractual necessity
• Compliance with legal obligations

5. Data Retention

We retain your data only as long as necessary:

• Account data: while the account is active
• Ride data: until deleted by the user
• Logs: typically 12–24 months
• Anonymized data: retained indefinitely for research

6. Your Rights

You may request:

• Access to your data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Restriction of processing
• Withdrawal of consent

Send requests to: privacy@lukspeed.com

7. Data Deletion

Upon account deletion:

• Personal data is permanently erased
• Ride files and fit data are removed
• Aggregated anonymized data remains for research purposes

8. Sharing of Data

We only share data with:

• Service providers (hosting, storage, analytics)
• Integration providers (Strava)
• Internal teams under confidentiality agreements

We never share or sell identifiable data to third parties.

9. Security

We implement:

• Encryption in transit and at rest
• Access controls and authentication
• Key management protocols
• Incident response procedures

No system is perfectly secure; users assume some risk when using digital services.

10. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device to improve your experience, enable analytics, and support core functionality.

Types of Cookies We Use

• Required Cookies: Necessary for login, navigation, and security
• Analytics Cookies: Used to understand performance (Google Analytics, custom telemetry)
• Functional Cookies: Store preferences such as themes and settings

Cookie Control

You may accept all cookies, reject non-essential cookies, or manage cookie preferences in your browser settings.

11. AI & Algorithmic Recommendations

Lukspeed uses algorithmic models (including FitAI) to generate insights on aerodynamics, biomechanics, efficiency, equipment performance, and position estimations.

These are estimates, not exact measurements.

Limitations

• Data quality impacts accuracy
• Algorithms may be wrong or incomplete
• Environmental factors may distort results
• No algorithm replaces professional judgment

No Medical Advice

Lukspeed does not provide medical guidance, physical therapy, injury diagnosis, or mandatory fitting instructions. Users assume responsibility for adjustments and training changes.

12. International Transfers

Data may be processed outside your country. We use Standard Contractual Clauses (SCCs) when required to ensure adequate data protection.

13. Contact Information

For privacy-related inquiries:
Email: privacy@lukspeed.com
Website: https://lukspeed.com